If you have purchased items but want to terminate the credit contract, you usually have to return the goods or find another way to pay for them. See the full list of credit contracts that are not covered by consumer credit contract rules. Here is a complete list of information that the lender or credit intermediary must provide to the consumer before the conclusion of the credit agreement. You can then contact the agency or agencies to get a copy of your credit file that they have to provide for 2 euros. The consumer may, at any time and at no cost to himself, terminate an open credit contract, unless the parties have agreed to notice that cannot exceed one month. We are well placed to give you instructions on the ACF manual, including, but not limited to your obligations, systems and controls, minimum standards, claim procedures, administrative procedures. Because consumer credit company rules and guidelines are included in 15 manuals, these can be difficult to navigate, but our expertise allows us to help you meet your commitments. However, depending on the circumstances, you may be eligible for coverage under section 75A. The price of the item or service must be more than $30,000 and the amount of the loan that the seller has arranged for you must not exceed $60,260. The law imposes many requirements and obligations on the creditor regarding the financing contract itself and, if not met, you may be required to pay compensation to a client. B, for example, if a late payment notification is not communicated correctly to a customer or if the information in it is inaccurate. You can also expect a claim if the merchandise is withdrawn without a court order or customer`s agreement, if the customer has paid more than a third of the total amount owed in the contract. In the case of a home sale, the lender must respect the consumer`s decision to refuse the home sale (the installation of a sticker or distinctive sign) and respond to the consumer`s desire to leave the premises and/or not to return.
If these elements are not complied with, the creditor may expect severe penalties. They must inform the lender of their intention to repay the loan in writing or on any other sustainable support. The credit contract is written on paper or any other durable medium, and each party receives a signed copy. When the change in the reference rate is due to a change in the reference interest rate, the consumer and lender may agree that the consumer regularly receives information about changes in the reference rate. The reference rate is made available to the public appropriately and made available in the lender`s offices.